Posts Tagged ‘sales processes’

Ever worked in a sales team where one person poached all the good clients? Or where two or three sales people would aggressively go after the same opportunity?

It’s not good for morale. And it’s not a good look with the customers.

How do you stop it happening? Strong systems and transparency are a big help. In many cases this means introducing a CRM system.

A CRM system gives the sales manager enormous clarity over what is happening in the sales process. It also makes the process of managing sales people more efficient.

For example you can allocate territories and set up sales teams within the software. Leads and tasks can be automatically distributed. You can create price lists and discounts to keep offers consistent. And the workflow processes enable you to define and implement consistent sales processes across the team.

Changing bad habits in your sales team needn’t be a big confrontation. It may be as simple as switching to a new system.