Posts Tagged ‘The world of CRM’

Ever wished that your CRM system and Twitter could be completely integrated?  Wouldn’t it be great to track certain tweets and twitter relationships, and then compare that information with some of the other essential data you have in your business?  And how about identifying new people who are tweeting about you or your business?  Shouldn’t they be people you are having conversations with?

Well today we officially announce the launch of Twitter for Results Freak.  The Twitter module was developed in conjunction with Microsoft and is now live and available to all Results Freak clients.  We’re also working on some significant enhancements which will be very powerful for anyone who is serious about using Twitter for business.

So what does the existing Twitter module enable you to do?  For starters …

• Manage your Twitter contacts superbly – even if you have multiple accounts
• Schedule outbound Tweets days in advance
• Track all communications from, to and mentioning your username
• Pass Twitter contacts on to your sales person or sales team, effortlessly
• Track your twitter contacts, right through from “first contact” until they come back for repeat purchases
• Run marketing campaigns and measure the results closely
• Understand key metrics, including your ROI, from Twitter campaigns
• … and much more

We’re looking forward to your feedback …

Organising data shouldn’t be difficult. With Results Freak’s clever CRM, system you have the ability to group and organise your data in a way which is both easy to understand and fully customizable.

Results Freak allows you to sort Accounts (organisations), Contacts (people) and Leads (data which will soon become either an Account or Contact) easily. Leads can be converted to a contact or account in just one click, and you can save a number of contacts for a business under that one Account.

However, that’s just the tip of a very large iceberg which can help you transform your business.

Results Freak is a Microsoft based CRM systems that is both simple to use and vey customizable. Importing, sorting and updating data is simple and you can have a functional CRM system up and running in just days.

Learn more by watching the video above.

A Customer Relationship Management system is a bit of a mouthful – and for those people new to it, the concept can be quite daunting. But most people are aware that, implemented correctly, it can have a huge impact on your business.

The good news is that if you use Outlook or indeed any other Microsoft program, you will be able to use Results Freak with your eyes shut.

Results Freak is powered by Microsoft. You can access every account, lead and contact of the business in just a few clicks from your desktop. This allows you to see past emails and phone calls, as well as future activities in just moments. There is also the option of using Results Freak online – so it can be accessed from any PC, anywhere in the world.

See the Freak in all of its glory by watching the video above.

Hot off the press!  There are six new Results Freak videos which are going to be launched in the next few days.

We’ve had feedback from lots of people who don’t know much about CRM that “it’s all a bit of a mystery”.  So we’ve created the first few in a series of videos which will help anyone to get a better understanding of how a good CRM system can really work for your business.

Don’t expect jargon and confusing concepts.  These videos are in plain English, and they are short – so that you can “get it” fast, and then get on with your day.

More soon …

Well, after many months of planning and development, we’re ready for the “soft launch” of Results Freak.  Which is ironic really, given that there are already clients using it.

In fact, Results Freak is being accessed by users in:

• the UK
• Sweden
• Germany
• New Zealand

And that’s just for starters.  Very likely to have some users on a tropical atoll shortly.  More about this soon.

In any case, Results Freak is good to go.  And over the next few weeks, we’ll be making some additional enhancements and tweaks.

Watch this space!