Archive for the ‘Videos’ Category

You are probably reading this blog post because you’ve made an enquiry to us about Results Freak. One of the team will be making contact with you very soon to answer any questions you have.

In the meantime, if you’re the inquisitive type, you might want some further information. The good news is, there’s plenty available.

Firstly, on our main website you’ll find lots of detail about our product. This includes what it does, how it helps, pricing and terms. There is also specific information there which will be relevant to you if your focus is mainly sales, marketing, customer service or management. You choose.

On this blog, you’ll find a host of useful information, videos, posts and links. It’s really easy to search.

But to make things easier for you, here are some links to very useful videos on our YouTube channel. They are short (usually under three minutes) and very informative. Why not take a look at a couple and answer any burning questions you have?

Hear what our clients say about how quickly the benefits of CRM kick in, including:

• Saving time and money while improving sales
• Growing your business much faster
• Measuring your marketing ROI so that you can vastly improve it
• Finding business information, fast

Click the YouTube link on the right to http://www.youtube.com/user/ResultsFreakCRM

• See what Results Freak looks like
• Find out how data is organised
• Understand how to get data into CRM
• Eliminate frustrations caused by duplicate or bad data.
• Organise your contacts very logically indeed
• See how you can use CRM to keep track of key business data
• Take a peek at Results Freak’s intelligent search function – you’ll be able to find almost anything
• Find out how to improve your sales process
• Elminiate worries about who might have access to your data
• Look at how you can improve customer service and therefore satisfaction levels
• Take a peek at our very clever mapping function – you’ll never look back!

We know from experience that you’re likely to find what you need somewhere on this list – but we’ll be talking to you soon anyway.

All the best from the Freak team!

In any business, conversations are happening all the time – sometimes simultaneously – with prospects, clients, contacts and suppliers. So as businesses grow and expand, it can become increasingly difficult to know who has spoken to whom, what has been said, and the timeline of conversations. This is where Results Freak can help in more ways than one.

Results Freak allows emails, calls and meeting notes to be tracked as they happen, and to remain on record, forever.  Anyone can access details of all the interactions your business has had with a contact.  If you were able to track conversations in this way, what impact could it have on your business?

With Results Freak you can be sure that you’re not interrupting an important conversation between a colleague and prospect. With the Outlook plugin, you can track emails and calls which will automatically be shared with the right colleagues.

To see exactly how this works, watch the video above.

Organising data shouldn’t be difficult. With Results Freak’s clever CRM, system you have the ability to group and organise your data in a way which is both easy to understand and fully customizable.

Results Freak allows you to sort Accounts (organisations), Contacts (people) and Leads (data which will soon become either an Account or Contact) easily. Leads can be converted to a contact or account in just one click, and you can save a number of contacts for a business under that one Account.

However, that’s just the tip of a very large iceberg which can help you transform your business.

Results Freak is a Microsoft based CRM systems that is both simple to use and vey customizable. Importing, sorting and updating data is simple and you can have a functional CRM system up and running in just days.

Learn more by watching the video above.

Not every business contact is made equal, so you need an effective way of knowing which sort of contact it is your dealing with, and more importantly, how you should be communicating with that contact.

With a CRM system like Results Freak you can have confidence that all of the information you need is available to you and your colleagues in just a few clicks. Having options which allow you to group contacts into specific lists, and control the way in which these contacts can be communicated with, will allow you to very quickly manage your business relationships in an effective and fool proof way.

The use of Marketing Lists in Results Freak CRM allows you to sort contacts by almost any categorization you can imagine and even create campaigns for these lists when required.

Learn more about the functionality of Marketing Lists in the video above.

One of the biggest issues for businesses with at least one key database is ensuring that it is duplicate-free and ‘clean’. Removing duplicates from a sizeable database can be a complicated business which can even involve exporting spreadsheets and doing the bulk of the work offline.

With Results Freak you can be confident that duplicates are detected before they even enter the system. Once you have data within Results Freak you can perform a duplicate detection run which will allow you to see any potential dupes – and then merge them accordingly.

Learn more about axing bad data in the video above.

You’ll never be able to get the most from your CRM system if it’s difficult to import and update data. A good CRM system will be easy to use and save you time, rather than take it from you. And this is where Results Freak is fantastic.

You can import new data, or contribute to existing Marketing Lists straight from Outlook, or from the web. Results Freak allows you to import contacts, leads or accounts straight from Excel. The data mapping wizard ensures that you match appropriate headings to their corresponding value within Results Freak.

Watch the video above for more information.

A Customer Relationship Management system is a bit of a mouthful – and for those people new to it, the concept can be quite daunting. But most people are aware that, implemented correctly, it can have a huge impact on your business.

The good news is that if you use Outlook or indeed any other Microsoft program, you will be able to use Results Freak with your eyes shut.

Results Freak is powered by Microsoft. You can access every account, lead and contact of the business in just a few clicks from your desktop. This allows you to see past emails and phone calls, as well as future activities in just moments. There is also the option of using Results Freak online – so it can be accessed from any PC, anywhere in the world.

See the Freak in all of its glory by watching the video above.